Privacy Policy

§ 1. Data Controller

This Privacy Policy explains how personal data is processed when you use gentlemen-sanok.pl, book a visit, contact the salon, buy a voucher, subscription or visit package, or use forms available on the website. The data controller is WK KŁOSOWICZ SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, ul. Mazowiecka 62, 35-324 Rzeszów, Poland, NIP: 5170451307, KRS: 0001126778. This is the company's registered office, not the salon address in Sanok. Contact with the controller is possible by e-mail at kontakt@gentlemen-sanok.pl.

§ 2. Scope of Data

Depending on the action you take, we may process your name, e-mail address, telephone number, booking details, selected service, purchase value, delivery address for a physical voucher, payment status, invoice or accounting information, complaint content, correspondence history and technical information connected with website use. We do not request data that is not needed for the chosen service.

§ 3. Purposes and Legal Basis

Data is processed to complete orders, deliver vouchers, activate subscriptions or visit packages, manage bookings, confirm payments, respond to messages, handle complaints, fulfil tax and accounting obligations, protect claims and maintain website security. The legal bases are mainly contract performance, legal obligation and the controller’s legitimate interest in communication, service quality, security and claim protection.

§ 4. Booking, Payment and Delivery Partners

To provide services, data may be shared only when necessary with payment operators, booking and technical service providers, hosting providers, delivery providers such as InPost for physical cards, accounting offices, legal advisers and IT maintenance providers. Each recipient receives only the data needed for its role and is required to protect it under applicable law.

§ 5. Cookies and Marketing Consent

The website uses cookies and similar technologies needed for correct operation, forms, session handling, security and remembering consent choices. Marketing or analytics tools, including Google Ads or Meta technologies, may be activated only after marketing consent is granted where such consent is required. You can change browser cookie settings at any time, but blocking necessary cookies may limit parts of the website.

§ 6. Storage Period

Data is stored for the time needed to provide the chosen service, complete the order, maintain a booking, answer a message or review a complaint. After that, data may be kept for periods required by tax, accounting and consumer law, or until potential claims expire. Technical logs and consent records are kept only for the period needed to document security and compliance.

§ 7. Your Rights

You have the right to access your data, receive a copy, correct it, request deletion, restrict processing, object to processing based on legitimate interest and request data portability where applicable. You may also lodge a complaint with the President of the Personal Data Protection Office in Poland. To exercise your rights, contact us at kontakt@gentlemen-sanok.pl.

§ 8. Security and Updates

We use technical and organisational measures appropriate to the nature of the processed data, including encrypted website connections, access limitation and cooperation with trusted service providers. This Privacy Policy may be updated when website features, service processes or legal requirements change. The current version is always published on this page.